I ran into an old friend the other week who I hadn't seen for awhile. A highly regarded Partnership Manager working in a challenging industry, she has seen and "lived" many changes over time. As many large organisations do, her organisation is in the middle of a major restructure. I asked her how it was all going. Frustrated, she said morale was poor amongst the teams, and she feared many good employees would "walk" after the dust settled. What factors drove this comment? Communication throughout the change period to employees was badly managed (an absolutely no brainer for creating disengagement) and also: The leaders themselves communicated poorly with each other as well. If leaders, coa
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